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A dedicated team to help you get the care you need

  • Clinical advice
  • Priority referrals to providers
  • Personalized care plans

An exclusive benefit for Blue Cross® Blue Shield® of Michigan Members

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Care Navigation Services for Orthopedics, Musculoskeletal, and Urological Care

Care Navigation Team available Monday-Saturday 8am - 7pm ET

Call 734-361-5206 or fill out our Request Form and someone will get back to you within 2 business hours. 

How It Works

If you are a Blue Cross® Blue Shield® of Michigan (BCBSM) member who is experiencing issues related to your muscles or joints or has a urological condition:

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Please call us at 734-361-5206 or complete the Request Form.

A Care Navigation Team member will contact you within 2 business hours to confirm your eligibility and discuss your symptoms over the phone.

We develop a custom care plan and work with you to quickly get an appointment with the right specialty provider.

Your dedicated Care Team will provide ongoing support, including check-ins, appointment setting, progress tracking, and more to help you feel better faster.

We help you get on a path to recovery.

Frequently Asked Questions

Who qualifies for this service?
This service is currently available to a select group of BCBSM Members. Contact your insurance carrier to find out if you qualify for this service.

What conditions can the Care Navigation Team support?
The Care Navigation Team from TRIARQ Health assists eligible BCBSM members with recurring or ongoing health concerns, offering personalized guidance and support to help manage their care. Visit our urology and orthopedic pages for more specifics.

Is there a cost to this service?
If you are an eligible BCBSM member, using the TRIARQ Health Navigator service is free. Your visits with medical providers are subject to your co-pay and deductible as mandated by your BCBSM coverage.

Why should I sign up for Care Navigation Services?
Navigating healthcare can be overwhelming. Understanding who to see and what care you need isn’t always straightforward. Care Navigators from TRIARQ Health offer dedicated support for chronic or recurring conditions, ensuring you receive the right care for your symptoms and helping you stay on track for a faster recovery.

Who We Help

Care Navigators from TRIARQ Health are professionals dedicated to connecting BCBSM members to the right healthcare at the right time. Our mission is to simplify healthcare choices so you can focus on feeling better.

Remember: Navigating healthcare doesn’t have to be a pain.

Are You a Provider?

Patients find it more challenging than ever to navigate the healthcare system. To address these challenges, payers like Blue Cross® Blue Shield® of Michigan partner with TRIARQ Health to provide Care Navigation Services to specific segments of their membership. By simplifying the care process for these members, we aim to improve outcomes and enhance their overall healthcare experience.

The Care Navigation Team at TRIARQ Health focuses on guiding members with specific conditions—such as musculoskeletal and urological issues—to the right care in the right setting at the right time.

If you are a Michigan-based physician who has questions about TRIARQ Health's Care Navigation Services, please complete this form, and a member of our team will respond.

TRIARQ Health is an independent company that provides care navigator services for Blue Cross® Blue Shield® of Michigan members. Blue Cross® Blue Shield® and Blue Care Network are nonprofit corporations and independent licensees of the Blue Crosss® Blue Shield® Association.

IF YOU ARE HAVING A MEDICAL EMERGENCY, CALL 911 IMMEDIATELY. TRIARQ Health is not an emergency service. TRIARQ Health is an independent resource that supports you in receiving information from expert medical specialists. TRIARQ Health does not practice medicine or provide patient care and is independent from the Specialists providing the expert medical consultations.